PRIVACY POLICY

Introduction

At TEN, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and safeguard your data. By using our website or services, you agree to the terms outlined in this policy.

TEN may update this policy periodically. Please check this page regularly to ensure you’re comfortable with any changes. This policy is effective as of December 12, 2024.

What We Collect

We may collect the following information:

  • First and last name
  • Contact information, including email address and phone number
  • Demographic information, such as location
  • Information related to your interactions with our website (e.g., IP address, browser type, and referring URLs)

What We Do With the Information We Gather

We collect your information to provide better service and for the following purposes:

  • Internal record keeping
  • Improving our services and website functionality
  • Sending newsletters and updates, but only if you explicitly opt-in to receive them
  • Responding to inquiries or customer support requests

We are committed to safeguarding your information through appropriate physical, electronic, and managerial procedures.

How We Use Cookies

Cookies are small files placed on your computer’s hard drive that help us analyze website traffic and customize your user experience. We use cookies for:

  • Analyzing traffic to improve website functionality
  • Remembering user preferences for a personalized experience

Cookies do not provide access to your computer or personal information beyond what you voluntarily share. You can accept or decline cookies through your browser settings, though declining cookies may limit your website experience.

Links to Other Websites

Our website may include links to third-party websites for your convenience. However, once you leave our site, we are not responsible for the privacy practices of other websites. Please review the privacy policies of those sites as they may differ from ours.

Controlling Your Personal Information

You have control over how your personal information is used:

  • When filling out forms on our website, you can opt out of receiving newsletters or promotional materials.
  • If you previously opted in to receive communications, you can change your preferences at any time by updating your profile or contacting us.

We will not sell, distribute, or lease your personal information to third parties

Accessing or Updating Your Information

You may request details of the personal information we hold about you. A small fee may apply. If you believe any information we hold is incorrect or incomplete, please contact us, and we will promptly correct it.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: